The launch of Uber revamped the traditional methods of booking and traveling in a taxi. You no longer wave your hand, shout ‘taxi’, or rush to grab a ride first. Rather, you just open Uber app on your mobile device, enter your drop location, select the type of ride and you are good to go. Fast, efficient and time and money saving – isn’t it? The Uber business made way for the Uber for X business model to emerge and since then, the concept is used in many other business verticals and industries to cater to the on-demand needs of customers.
What are Uber for X apps? Why are they so important?
Uber for X comes under the category of on-demand applications that are developed to fulfill specific needs of customers. A user has to tap just a few buttons and he will have the product or service delivered to him as per his availability and convenience. Some of the popular on-demand services include package delivery, flowers, pizza, laundry, lawn mowing and more.
These applications mater so much because:
- You will be able to reach a completely new customer segment, as the overall use of smart devices is overwhelming.
- The on-demand application helps in providing better user experience and increases customer satisfaction.
- It saves valuable time and can be used 24/7.
What are the steps to develop apps like this?
There are two sides to this application. One is the customer’s side and other is the service provider’s side. They both have special requirements. Customer app manages the demand for your service and service provider app maintains a robust fulfillment side.
Key features of the customer-side app include –
- Registration: The user registers for an account and set a profile first to use the app.
- Service selection: The user navigates to the ordering module, buying, and payment section after selecting the service. Wishlist and shopping history can also be accessed by a user.
- Scheduling: Users are able to schedule the services, book appointments, and set a specific time for product/service delivery.
- Location: App users can choose pickup and drop locations. Location-based list of available service providers can be accessed within the app.
- Tracking: For tracking the order, check the delivery status in the real-time on the map.
- Promos and offers: Notify app users with the latest news, promotions, and deals via push notifications.
- Payment: Generates the invoice after making the payment
- Reviews and ratings to enhance user engagement and share feedback
Key features of the service provider side app include –
- Web admin panel, which is a cloud-based platform that allows management of incoming orders and request details
- Request management: To manage all requests such as updating customer and order status
- Payment: The process of paying for the customers’ orders and invoice generation (a message or an email sent to the user)
- Ratings and reviews: See what customers think of your business
- Featured listing: Service providers can opt for a featured listing in the app.
To manage the working process effectively, an admin panel is available for every on-demand app to help business owners in:
- Managing services and pricing, service providers, customers, service requests, ratings & reviews and metadata (categories, sub-categories, inventory)
- Authenticate new user registration
- 360-degree view of entire business through one dashboard
- Managing users of the app
- Generating transaction and business performance reports
- View app analytics (downloads, usage tracking, leads & service request tracking)
BizzSmartz is the preferred choice when it comes to transforming a business into an on-demand business model. We have successfully delivered hundreds of on-demand apps catering to different industries. Our applications focus on both delivering an experience for you and your customers. You just need one meeting with our requirement analysts in order to understand your expectations. Our focus is on clients’ needs, no matter how long it takes. We can help you achieve your on-demand business dreams. Get in touch.
