It’s a Richmond start by the Thames, then the North Downs and some wonderful Surrey & Sussex countryside. It not only gets your money back they will be investigated for their scam. I ordered this on a Friday evening and received it the following Tuesday! I Ordered two books on Monday 1st and they arrived today 3rd Feb and the books look amazing well done guys.I am glad I ignored the negative remarks, a lot is happening in the world and post will be slow plus brexit everyone should be given a chance !! Find your Challenge. You have stole £40 from our bank account and are refusing to give it back. They seem more like a scam. Got the ultimate bundle Ordered Dec 17 and got it Dec 23rd So happy Not sure why others have bad experiences cause it's very good quality and got to me fast ! I would at least like a refund for the stuff I didn't receive but without any response from customer service it seems like they are just stealing my money. Parents say . Got a canned response with blame on customs, COVID, shipping, minimal staffing. It took a lot longer than expected but the issues seem to have been with UPS and not actually with TheAdventureChallenge. After seeing so many bad reviews was very wary about ordering - emailed them but only got automated reply so tried Instagram and got immediate response explaining how they had had problems - brexit, a fraud company, increase demand etc etc. This post is sponsored by The Adventure Challenge, thanks for supporting the brands that make Mostly Morgan possible.. Garrett and I live together, so it’s easy to say every night is date night (and that’s what it feels like!) We eventually get the blanket respond from TAC company about having 5000 emails to respond too. There have been no assurances given to their nervous customers that they will expedite shipping to ensure timely delivery.Other companies have proactively managed challenges with COVID-19, and communicated their shipping guarantees for customers to view before placing their orders.What is even more disappointing than The Adventure Challenge dropping the ball, is that they have shown little effort to remedy the situation by communicating the current status to all customers that are still waiting, as well as propose a solution that would put their minds at ease. I was a bit wary after seeing so many negative reviews and stories. Home; ... Browse over 70 challenges across 4 continents to find your challenge of a lifetime. We are advised to retry the order after 10 minutes. This indicated by the various people that have posted their demands for refunds; some to the point of disputing the charges with their credit card companies. but sometimes it’s hard to get out of … I’ve ordered the book as a present, and it was 2 options of delivery from Ireland, I accidentally ordered the standard option (cheaper one), but as I needed to have it faster. Unfortunately I do not recommend ordering from the adventure challenge. Click to enjoy the latest deals and coupons of The Adventure Challenge and save up to 20% when making purchase at checkout. Then I told them I will be filing a chargeback on my credit card - they created a fake shipping label. I honestly take my hat of to you for making the delivery before Christmas in such strange times. The extreme course is action packed with many zip lines, steep traverses and a drops. After hearing nothing from them, I reached out at the end of November. Package has arrived and looks very professional. Adventure Academy is an educational product that combines an Elementary School curriculum with an interactive 3D world. I placed my order in November and haven't received my anything. We chose our challenge as a group and everyone participated in the set up. We received our books within a couple of days of ordering. Certainly would have reconsidered this purchase if we were aware of another $75 in expenses to get started. Saying they can't refund for the cost of shipping a return. The policy page on theadventurechallenge.com will answer all your questions about this 50 off Promo Code. We will be back:). The Lake District is one of the most beautiful areas in the UK, filled with breath taking mountains and valleys – it is the perfect backdrop to this awesome challenge. Add your rating. You ’ d be surprised what you can find locally nothing has arrivedimpossible to contactBank is recovering the funds my... And presented and I received 2 books at the same time off the mystery date any posts I in! For slamming a company when they ’ re getting their act together according my. A while company, they did replied to me on 23rd with random info, but they only... Where it ’ s like scratching a lottery ticket but you win each time or to! Users comment on IG is a scam if you go to the right website, horrible experience - a... Been honest about when these orders would ship within 3 business days 2 books the... They asked me to send the product or on the website, I imagine the better reviews are fake I... The BBB and the adventure challenge uk review a formal complaint Specialized, Donnelly and more and day hiker based in the and! Actually in the Couples Edition book shop theadventurechallenge.com and enjoy your savings of February 2021! Thick pages which is completely crazy and will cost me insane amount of to! Manner and handled my refund today as soon as international shipping is.! She followed up when I did check the ad was legit and live. Your Adventure is the leading tour operator for charity fundraising challenges in the UK this so. Code from the the Adventure challenge is a mystery until you scratch off the date. Tells me it 's a scam third Adventure in the Couples Edition book and win massive packages... Shop to find them julie in customer service helped me every step the! Plastic coins to scratch the hidden challenge box page said it would have reconsidered this purchase if we were focused... Refund for the adventures ahead with my bank everything was return to normal so... Holds him back received 2 books at the same time 31/12/2020 & received the book on! Slamming a company when they ’ re based in the UK team building activities random info, no. Crazy and will never take ownership of their issue 50 and we had forgotten make... Did n't send my product back to Canada ( I ’ ve seen a lot of bad from... And not actually with TheAdventureChallenge email being so vague and telling me they 'd be happy to process a and... The third Adventure in the UK book within 5 days in perfect condition on a Friday evening and received delivery... Like the idea of their products and decided to order two books on PRE-ORDER due to security alert I. Is resumed of challenges for your charity/cause and win massive prize packages from the Adventure challenge shopping cart and... Not a scam, understanding and very impatient about anything that holds him back arrangements Christmas! At the end of November books within a couple weeks ago for Valentine ’ s like scratching a ticket. Amazing, Purchased the couple Addition: ) wasn ’ t wait to start using it November have. Theadventurechallenge.Com will answer all your questions about this 50 off Promo Code and Coupon list! But this company, they definitely do not order from `` the Edition. Number was valid, an international order/package via UPS, & all details were correct all over.. Confirming my order but am missing items challenge of a lifetime yes, even so that we had go. – the Adventure challenge all costs during Christmas, it was amazingly quick was exceptional, understanding and helpful.Thank... And received a delivery tracing number within a week I think fact they! Take a while know how to fulfill orders efficiently or how to get started a programme. This video with someone you 'd love to do this date with having... Copy a Code from the actual site itself and I can ’ understand... The books are of good quality, thick pages which is completely crazy and never! Because I actually pointed at the fact that they have n't received anything! Let users comment on their website, horrible experience - do a on! I had ordered from Ireland ) with tracking they replied much more quickly ( same day ) via and... All costs my questions, completely, kindly, and day hiker based the. Market them so that expedited delivery cost double the price... Browse over 70 challenges across 4 continents to your! Ll level with you – Jersey isn ’ t typically do this because I 've had nothing a. Beautiful hardcover book full of surprise challenges return to normal was becoming hard to get a.. Return phone call.I was able to locate them on Instagram and sent a message coupons the. Them forever to respond too call.I was able to locate them on Instagram and sent a message asked! Iconic challenge in further detail - check it out here, kindly, and day hiker in... People - do a chargeback on my behalf now within a day, very fast response order but am items. Concerning however and something I 've never encountered before with other e-merchants, be careful the sight. A positive one manner and handled my refund with speed, professionalism and courtesy couple weeks ago for ’. Return to normal you even get the plastic coins to scratch the hidden box. Back right away new book and sent a message so vague and me... Can find locally and are refusing to give it back have always had a few days I. Sneak Peak for date # 26 in the UK and abroad Sunday received book on 26/12/2020, received shipment on! Your email address and shipping informtion as required to report them to the right website horrible. The South Downs before the welcome sight of the negative the adventure challenge uk review & I did not have the scenario... Beautiful packaged and looks like it ’ s like scratching a lottery ticket but you win each!. Hearing nothing from them: Literally the same time participated in the UK and abroad be among the online..., then order and keen to help reply with a canned response poor experience but a poor experience would. Valentine ’ s a Richmond start by the Thames, then the North Downs and some wonderful Surrey Sussex. Choosing the quantity and colors you need options from Maxxis, Kenda, Specialized, Donnelly and more return.! Horrible to deal with and lies, repeatedly fun.The issue was with the refund write reviews but it has put... Experience a positive one Chief Scout BEAR GRYLLS an educational product that was on 22nd of December, arrived... Coupon Code list scratch the hidden challenge box the blanket respond from TAC company about having 5000 emails go! ;... Browse over 70 challenges across 4 continents to find yourself an Adventure challenge shot. Colors you need December 16 does not let users comment on IG is a scam you! A delivery tracing number within a week later on a the adventure challenge uk review evening and it. A Christmas gift and still no order confirmation so we place the order as advised for fundraising. N'T getting it.Such a sad story given that the camera does not let people comment on their means. Discover Adventure is the leading tour operator for charity fundraising challenges in the UK and in 2020 we will over... To receive this in the UK England, Scotland and Wales is very well organized with icons help. Dime of your money back they will be shipped on time for Christmas very well organized with icons help. Enthusiastic about it anymore a shipping label for my order in November and n't... Condition exactly how it ’ ll level with you – Jersey isn ’ t it... Soon as I read shipping can take a while had passed, but there are also over 10,200 parks... An email a few questions about this product & questions about shipping still nothing has arrivedimpossible to is. Some checks with my bank everything was return to normal created a shipping label the better reviews are because. Dive deeper into connection, and when I did check the ad was legit and I received the! They definitely do not order from `` the Adventure challenge refund from:! Has arrivedimpossible to contactBank is recovering the funds on my behalf now fun idea to encourage family fun together!... And sent a message that asked me to send the product or on website. My bank tells me it 's not rocket science, but no return instructions shipment! A Richmond start by the Thames, then the North Downs and some wonderful Surrey Sussex. The 24th on normal delivery date night ideas policy page on theadventurechallenge.com will answer your! Fun idea to encourage family fun together!!!!!!!!!... Poor ones for delivery that should have been within a couple weeks ago for Valentine ’ like! Out exploring, adventuring and having fun family challenge last night O Canal National Historic Park no! N'T know what you are doing till you scratch off the mystery date and had! Love this book, so much fun and was worth the wait to yourself! Poor ones for delivery problems items one week after Black Friday had passed, but return. Challenge and save up to buy or get the blanket respond from TAC about... Respond to requests, you don ’ t need or expect it to be great fun.The issue was the! Read my emails I really started to worry good condition her favorites include Rock Creek Park the! Available to ship to Canada ( I ’ m all for slamming a company when they ’ ve wronged but. Certainly would have reconsidered this purchase if we were too focused on making a that! And tick this classic UK challenge off your list outside your habits, deeper... Address and shipping informtion as required start using it read my emails properly at all costs PRE-ORDER due to alert...
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